"We are currently updating the migration service" message in JCMA
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When trying to run the Jira Cloud Migration Assistant (JCMA) to migrate from Server to Cloud, the migration plan fails and the following message appears:
Solution
Make sure you are using the correct Base URL before the migration.
Updated on April 17, 2025
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