The migration raises the "missing reference to group - [group_name]" error
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
Check what to do when your Server to Cloud migration raises the error "missing reference to group - [group_name]".
Overview
When running a migration using JCMA, an error such as the one below is seen in the migration logs:
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ERROR ABC project-export Group reference could not be found.
Details: Portal Share Page [ABC Dashboard] with id - [10000] has missing reference to group - [group_name].The problem is caused by a stale group reference on the entity that is being migrated.
The stale reference can be due to either the group being deleted or the external directory where the group comes from being inactive / removed.
This problem is not limited to dashboards but also can be seen for other entities such as filters.
Solution
If the group is deleted, a dummy group with the same name can be recreated. This group does not need to have the same original members.
In cases where the group comes from an external directory, it can be re-enabled. If this is not desired, solution (1) can be used.
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