Projects are not visible during the Project selection step.
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
The article below guides on resolving project visibility issues during the project selection process when migrating between cloud platforms.
Solution
Overview
When creating a new migration plan from one Jira cloud site to another, after choosing the destination site, an issue arises where projects are not visible for selection.
Project Selection Page
This issue occurs when any project is linked to a null or invalid Lead, causing the entire project list to become invisible within the migration plan.
Lead information missing on project
Fix the Project visibility Issue
Access the Source cloud instance.
Navigate to Projects → View all projects to display a list of all projects.
Identify the project where the Lead is absent.
Proceed to Project Settings for the identified project from the previous step → Details.
Modify the entry in the Project Lead field with a valid user.
Save your changes.
Once the above steps are followed, attempt to choose the projects from the migration plan again.
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