Jira crashing when selecting cross-project boards and filters in JCMA
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Learn what to do when the Jira Cloud Migration Assistant (JCMA) app crashes Jira when selecting to migrate cross-project boards and filters.
Overview
When choosing the data to migrate and scoping cross-project boards and filters, Jira becomes unresponsive and needs to be restarted.
Checking the atlassian-jira.log, you can see the below error and error stack:
atlassian-jira.log
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ERROR .... /rest/migration/latest/check/plan/<mig_plan> [jira.migration.utils.CompletableFutureUtil] Execution Exception occurred while fetching future
java.util.concurrent.ExecutionException: java.lang.StackOverflowError
at java.base/java.util.concurrent.FutureTask.report(FutureTask.java:122)
at java.base/java.util.concurrent.FutureTask.get(FutureTask.java:191)
...
at com.jtricks.function.links.LinkedAllIssuesFunction.getLinkedIssues(Unknown Source)
at com.jtricks.function.links.LinkedAllIssuesFunction.a(Unknown Source)
at com.jtricks.function.links.LinkedAllIssuesFunction.a(Unknown Source)
at com.jtricks.function.links.LinkedAllIssuesFunction.a(Unknown Source)
at com.jtricks.function.links.LinkedAllIssuesFunction.a(Unknown Source)
at com.jtricks.function.links.LinkedAllIssuesFunction.a(Unknown Source)
at com.jtricks.function.links.LinkedAllIssuesFunction.a(Unknown Source)There is a recursive call to the LinkedAllIssuesFunction.a() function that ends in a StackOverflowError.
This function belongs to the JQL Tricks Plugin.
Solution
If the third-party app is being used in Jira On-Premise, contact app vendor support.
If the app is no longer used in Jira On-Premise, remove its functions from the filter's JQLs to resolve the error.
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