JCMA migration failing for application JSU Automation Suite for Jira Workflows
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Migration for the application is failing with the error below
"Your JSU app migration is now complete. Post-migration reports are still in beta - you can view your report in your Cloud instance here: {{link:https://<cloud-site-name>.atlassian.net/plugins/servlet/ac/com.googlecode.jira-suite-utilities/jsu-migration-report?ac.transferId=<transfer-id>}}"The <cloud-site-name> placeholder refers to the base URL of a given Atlassian cloud site.
The <transfer-id> placeholder refers to an ID associated with the app migration.
Solution
Troubleshooting Steps & Solution
Access the URL mentioned in the error
https://<cloud-site-name>.atlassian.net/plugins/servlet/ac/com.googlecode.jira-suite-utilities/jsu-migration-report?ac.transferId=<transfer-id>You can find all the details of the error related to the workflow migration by accessing the above URL
In some cases, this might be related to the configuration of an unsupported custom field in the workflow
After removing the problematic custom field from the workflow, application migration was completed successfully, and the custom field post-migration was on the cloud side
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