Workflow Transitions Are Not Appearing after Modifying the Workflow
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Workflow transitions are not appearing on after modifying the workflow.
The following error is registered in the logs:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Root cause:
java.lang.IllegalStateException: The Fisheye plugin is currently unavailable due to a configuration error
at com.atlassian.jira.ext.fisheye.ChangeSetManagerImpl.searchForChangeSets(ChangeSetManagerImpl.java:298)
at com.atlassian.jira.ext.fisheye.ChangeSetManagerImpl.getChangesetsForIssue(ChangeSetManagerImpl.java:100)
at com.atlassian.jira.ext.fisheye.ChangeSetManagerImpl.getChangesetsForIssue(ChangeSetManagerImpl.java:77)
at com.atlassian.jira.workflow.condition.CodeCommittedCondition.passesCondition(CodeCommittedCondition.java:38)
at com.opensymphony.workflow.AbstractWorkflow.passesCondition(AbstractWorkflow.java:904)
at com.opensymphony.workflow.AbstractWorkflow.passesConditions(AbstractWorkflow.java:938)
at com.opensymphony.workflow.AbstractWorkflow.passesConditions(AbstractWorkflow.java:962)
at com.opensymphony.workflow.AbstractWorkflow.getAvailableActionsForStep(AbstractWorkflow.java:688)
at com.opensymphony.workflow.AbstractWorkflow.getAvailableActions(AbstractWorkflow.java:118)
at com.atlassian.jira.issue.IssueUtilsBean.loadAvailableActions(IssueUtilsBean.java:60)
at com.atlassian.jira.web.component.issuesummary.IssueSummaryWebComponent.getAvailableActions(IssueSummaryWebComponent.java:90)
at com.atlassian.jira.web.component.issuesummary.IssueSummaryWebComponent.getHtml(IssueSummaryWebComponent.java:69)
at org.apache.jsp.decorators.issuesummary_jsp._jspService(issuesummary_jsp.java:392)
1
Could not load class 'com.atlassian.jirafisheyeplugin.domain.workflow.condition.ReviewsCompleteCondition': java.lang.ClassNotFoundException: com.atlassian.jirafisheyeplugin.domain.workflow.condition.ReviewsCompleteCondition Cause
A workflow condition related to Fisheye was added accidentally but Fisheye is not configured yet in JIRA.
Resolution
Remove the Code Committed condition from the workflow
Disable the Fisheye plugin under
Administration >> Pluginsso that you don't accidentally add it again.
Was this helpful?