Workflow status view changed after version upgrade
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Jira workflow statuses appears outside Workflow dropdown, the article covers steps to club all statuses under Workflow dropdown.
Environment
Jira Version 9 and below
Diagnosis
On the Issue View screen, few workflow status are shown outside workflow dropdown as depicted:
Solution
The workflow statuses can be clubbed under Workflow dropdown by editing the jira-config.properties file, following are the steps:
Stop Jira
Edit the jira-config.properties file in your JIRA Home Directory
⚠️ if you don't have this file, you'll need to manually create it (see Advanced JIRA Configuration)
Add the following property in a new line, and set the value as 0 like below.
ops.bar.group.size.opsbar-transitions=0ℹ️ The value is set to 0 so that no workflow button appears outside the dropdown.
Save the updated jira-config.properties file
Restart JIRA
Navigate to the Issue View screen, all the status will appear under the Workflow dropdown:
Note:The above changes are applicable for Jira version 9 and below. With Jira 9 onwards, Issue statuses and transitions are now in one place. Refer below Release notes for more information: Issue statuses and transitions are now in one place
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