Workflow property: jira.permission.edit.group not allowing the tabs to be visible on edit screen
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
After setting the property jira.permission.edit.group = group_name on the workflow status the following behaviour is observed for the users part of the group:
If the tabs with custom fields contain no values while creating an issue, the tabs are not visible on the edit and view screen.
If any tab with custom fields is filled while creating an issue, the tab will be visible and another tab where the custom field contains no value is not visible.
Note: The tabs with custom fields are present on all edit, create and view screens.
Environment
Jira Cloud
Cause
The property jira.permission.edit.group = group_name makes the issue uneditable for the group members.
Solution
Use the property jira.permission.edit.group = group_id which should work as expected.
Note: The visibility of the tabs remains the same for users who are not part of the group.
Already exist this KB articles that cover this scenarios, we can archive this KB article.
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