When exactly does a license expire
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When exactly does a license expire? The Atlassian products' license page shows that the license expires on a date, but it does not indicate the exact hour, minute, and second.
Solution
The best way to know exactly when the license expires is as follows:
Check the license expiry date on My Atlassian
License is expired in all Atlassian products at this license expiry date (YYYY-MM-DD) midnight (00:00:00) in Sydney time
The date shown on the products' UI is calculated by converting the above date time to local time. As a result, we can't tell the exact time just by checking the date shown on the products' UI.
For example, if the date shown on My Atlassian is 31/Aug/23, then it will expire exactly at 31/Aug/23 00:00:00 Sydney time, which is 30/Aug/23 07:00:00 Pacific time.
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