Version Workload Report is Empty

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

The Version Workload Report is empty, even though there are issues for which the fix version is set correctly.

Cause

There are two causes:

  1. All issues have a Resolution.

  2. The Resolution field is hidden in the project's field configuration.

Resolution

  1. Browse to Administration >> Projects >> select the project >> select the Field Configuration Scheme.

  2. Make sure the Resolution field is not hidden. If it is, show it, and perform a reindex.

Updated on April 16, 2025

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