Users automatically granted project roles when project is created in Jira

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

When a user creates a new Software Project, some users are automatically assigned specific roles within the project.

Each time a user creates a new project, they are required to manually remove all individuals who were added automatically.

Solution

Adjust the "Default Members" list for project roles

Project roles allow for a list of "Default Members" which are always added to the associated role.

If a group has been added to this list, and that project role is part of the newly created project, all users in that group will automatically gain access the moment a project is created. Please refer to Manage project roles for more details.

In order to remove the users from the default members:

  1. Go to ⚙️Settings > System

  2. Select Project Roles under Security

  3. Find the project roles affected by the issue

  4. Select "Manage Default Members"

  5. Remove any unneeded groups from the default list

    1. Alternatively, you can remove specific users from the associated groups if you prefer

manage default members screen. a group is listed with a checkbox next to it. the remove button is highlighted with an arrow.

Once you remove the groups or the users from above, users will not gain the default project access immediately when projects are created.

Updated on April 15, 2025

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