User Not Able To View Issues Error No Bean Is Defined

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

The user may hit into the following error in JIRA UI upon trying to access the Issue Navigator or Issue detailed screen:

1 2 3 4 5 6 7 8 9 org.springframework.beans.factory.NoSuchBeanDefinitionException: No bean named 'sprintMarkerHelper' is defined Stack Trace: [hide] org.springframework.beans.factory.NoSuchBeanDefinitionException: No bean named 'sprintMarkerHelper' is defined at org.springframework.beans.factory.support.DefaultListableBeanFactory.getBeanDefinition(DefaultListableBeanFactory.java:387) at org.springframework.beans.factory.support.AbstractBeanFactory.getMergedLocalBeanDefinition(AbstractBeanFactory.java:971) at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:246) at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:185) at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:164) at org.springframework.context.support.AbstractApplicationContext.getBean(AbstractApplicationContext.java:880)

The following appears in the atlassian-jira.log:

1 2 3 4 5 6 7 8 9 10 11 2013-10-08 15:02:11,250 http-bio-8090-exec-39 ERROR [500ErrorPage.9f476f9c-a565-4784-8106-6d8ad0ea9d2c] { generalInfo = { interpretedMsg = , cause = org.springframework.beans.factory.NoSuchBeanDefinitionException: No bean named 'sprintMarkerHelper' is defined, stacktrace = org.springframework.beans.factory.NoSuchBeanDefinitionException: No bean named 'sprintMarkerHelper' is defined at org.springframework.beans.factory.support.DefaultListableBeanFactory.getBeanDefinition(DefaultListableBeanFactory.java:387) at org.springframework.beans.factory.support.AbstractBeanFactory.getMergedLocalBeanDefinition(AbstractBeanFactory.java:971) at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:246) at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:185) at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:164) at org.springframework.context.support.AbstractApplicationContext.getBean(AbstractApplicationContext.java:880)

Cause

The cause of this is Script Runner plugin. The bug report for this is tracked here :

Workaround

  • Make sure that the plugin is updated to the latest version

  • Disable the plugin until the bug is Resolved.

Updated on April 8, 2025

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