Upgrade to JIRA v6.3 Fails Due to Deprecated Interceptor Class
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
Upgrading to JIRA v6.3.x from JIRA v6.2.x or lower with a modified seraph-config.xml file results in JIRA failing to start following the upgrade.
The following appears in the atlassian-jira.log:
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Could not getRequest service: com.atlassian.jira.user.preferences.UserPreferencesResetInterceptor : java.lang.ClassNotFoundException: com.atlassian.jira.user.preferences.UserPreferencesResetInterceptor
Cause
The following interceptor class is being carried over to JIRA v6.3.x from the previous version in the modified seraph-config.xml:
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<interceptors>
<interceptor class="com.atlassian.jira.user.preferences.UserPreferencesResetInterceptor"/>
</interceptors>This interceptor class is no longer utilized in JIRA v6.3.x.
Resolution
Stop JIRA
Remove/comment out the code block specified above at
$JIRA_INSTALL/atlassian-jira/WEB-INF/classes/seraph-config.xmlCommented Interceptor Class
1 2 3 4 5<!-- <interceptors> <interceptor class="com.atlassian.jira.user.preferences.UserPreferencesResetInterceptor"/> </interceptors> -->Start JIRA
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