How to Update Assets Readonly Custom Field by Issue Status in Jira Data Center

Summary

The use case is we have Jira issue statuses as objects in an Assets object schema and we want an Assets read only custom field to update itself according to the issue status changes. e.g., The RO custom field should update with the "OPEN" object when the issue is in OPEN status etc.

Solution

In summary we'd need to have two things to get this to work

• The Read-only Assets custom fields will need this Filter Assign Scope (IQL): Label=${Status.name}

  

• The Status change Post-function(s) would need to have an Issue Updated event instead of the default Generic Event

  

Please be mindful of your existing third-party integrations, which depends on "Issue Updated" event. Changing the workflow transitions from Generic to Updated could potentially trigger unnecessary/unexpected integrations listening to updated events.

• you could avoid changing the entire workflows all transitions from generic even to issue updated event if you have any other minor updates on the issue which throws an issue updated event viz., assigning the issue, changing the priority, adding a label etc. All these actions are issue updated event by default and the Filter assign Scope gets effective.

Why do we need to add the Issue Updated event?

Assets Readonly Object/s works based on the Filter Assign Scope (IQL). Filter Assign Scope (IQL) gets triggered only on Issue Created and on Issue Updated. So even though just getting the Filter Assign Scope (IQL) correct would get the issue create action get the Read only Assets CF to populate correctly, the successive transitions of the issue will not update the field. This is because, by default, Jira workflow status transitions use Generic Event and thus the Assign scope IQL does not take effect on the subsequent Status changes. That's why we'd also need to update the workflow post function and change the status transition to throw an Issue Updated event instead.

In order to get this to work for following Status changes, we'd need to change each and every transition's postfunctions from firing a Generic Event and instead fire an Issue updated event.

• Locate the Transition for in the relevant workflow in Edit Mode

• Click the small pencil logo on the right side of the Generic Event postfunction

• Change the Event to Issue Updated from the drop down list and hit Update

  

• Publish the workflow

• You'd need to repeat the same step for every status transition postfunction