Update all User Profiles for the Notify Me option

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Looking for a way to change all user profiles to change their notification settings at once.

Diagnosis

By default, all users start with preferences to not be notified of their own updates. Sample profile screenshot:

(Auto-migrated image: description temporarily unavailable)

← does not represent current state of things. Currently, there is no editable option as "Notify user of their own changes"

Solution

This can be set under Administration > System > Default user preferences:

(Auto-migrated image: description temporarily unavailable)

⚠️ Important note: this change will be applied for all Jira existing and new users.

Updated on April 8, 2025

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