Unknown organisation showing in User management
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
Scenario
Sometimes site admins/users see some organizations that they are not aware of while using their accounts.
One such example is the Organization named ecosystem
Site admins see this in User Management on the link: https://admin.atlassian.com, Atlassian Accounts see the organization ecosystem added to their instances and are unable to remove it.
In Jira, we have a feature in the cloud that allows you to switch between your sites.
If you have access to multiple Jira sites, you can switch between them in two different ways:
Long-press (click-and-hold) your account in the side menu; this will reveal the list of available Jira sites to choose from
OR
Select your account in the side menu, and then select Switch site.
Solution
https://ecosystem.atlassian.net belongs to Atlassian External. The Atlassian ecosystem is a project that encompasses a vast network of vendors who develop apps to enhance Atlassian software. These external partners and developers utilize the marketplace ticketing system to report any bugs they encounter.
The reason you see this listed in the dropdown is likely that you might have raised a ticket on one of our portals in the past related APIs or any other developers' issues via :
Please note that these sites are not linked. They are altogether two different sites.
When you try to access this link you will get a 404 because you don't have access to Jira of https://ecosystem.atlassian.net
Atlassian Support does not perform any kind of action to remove it. You are required to reach out to the authorized contacts of your site and ask them to remove the account from the site.
For more information about the Atlassian ecosystem, you can refer to this helpful resource: Link to the Introduction to the Atlassian Ecosystem Part 1
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