Unable to start the plugin container for plugin error during Jira startup
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
After starting Jira, specific apps are not started and cannot be enabled via Settings > Manage Apps > Manage Apps.
Environment
Any Jira Server/Data Center instance
Diagnosis
Within the atlassian-jira.logs the following exceptions can be observed:
1
Unable to start the plugin container for plugin 'com.codebarrel.addons.automation'
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2022-07-20 16:53:08,821-0700 ThreadPoolAsyncTaskExecutor::Thread 35 ERROR username 1012x1342x1 1p3305p 10.111.126.71,127.0.0.1 /rest/plugins/1.0/com.codebarrel.addons.automation-key [c.a.p.osgi.factory.OsgiPlugin] Unable to start the plugin container for plugin 'com.codebarrel.addons.automation'
org.springframework.beans.factory.BeanDefinitionStoreException: Unexpected exception parsing XML document from URL [bundle://199.0:0/META-INF/spring/plugin-context.xml]; nested exception is java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.plugin.spring.scanner.util.ProductFilterUtil
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:417)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.loadBeanDefinitions(XmlBeanDefinitionReader.java:338)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.loadBeanDefinitions(XmlBeanDefinitionReader.java:310)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:196)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:232)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:203)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:171)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:141)
at org.springframework.context.support.AbstractRefreshableApplicationContext.refreshBeanFactory(AbstractRefreshableApplicationContext.java:130)
at org.springframework.context.support.AbstractApplicationContext.obtainFreshBeanFactory(AbstractApplicationContext.java:671)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$800(AbstractDelegatedExecutionApplicationContext.java:57)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$3.run(AbstractDelegatedExecutionApplicationContext.java:239)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.startRefresh(AbstractDelegatedExecutionApplicationContext.java:217)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.stageOne(DependencyWaiterApplicationContextExecutor.java:224)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.refresh(DependencyWaiterApplicationContextExecutor.java:177)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.refresh(AbstractDelegatedExecutionApplicationContext.java:154)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$1.run(LifecycleManager.java:213)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.atlassian.plugin.spring.scanner.util.ProductFilterUtil
at com.atlassian.plugin.spring.scanner.util.AnnotationIndexReader.readAllIndexFilesForProduct(AnnotationIndexReader.java:104)
at com.atlassian.plugin.spring.scanner.extension.ClassIndexBeanDefinitionScanner.findCandidateComponents(ClassIndexBeanDefinitionScanner.java:90)
at com.atlassian.plugin.spring.scanner.extension.ClassIndexBeanDefinitionScanner.doScan(ClassIndexBeanDefinitionScanner.java:63)
at com.atlassian.plugin.spring.scanner.extension.AtlassianScannerBeanDefinitionParser.parse(AtlassianScannerBeanDefinitionParser.java:63)
at org.springframework.beans.factory.xml.NamespaceHandlerSupport.parse(NamespaceHandlerSupport.java:74)
at org.springframework.beans.factory.xml.BeanDefinitionParserDelegate.parseCustomElement(BeanDefinitionParserDelegate.java:1371)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.parseBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:179)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.doRegisterBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:149)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.registerBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:96)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.registerBeanDefinitions(XmlBeanDefinitionReader.java:511)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:391)
... 20 moređź’ˇThe plugin names and classes may differ
Cause
This can happen when the Jira plugin cache becomes corrupted.
Solution
Rebuilding the plugin cache will resolve this issue. To rebuild the plugin cache:
Stop Jira
Backup and delete the following directories:
<Jira Home>/plugins/.bundled-plugins
<Jira Home>/plugins/.osgi-plugins
Start Jira
These folders will be automatically rebuilt after restarting Jira.
đź’ˇFor Jira Data Center, the <Jira Home> location above should the Shared Home location.
Once it is confirmed Jira starts and all plugins are enabled the backup of the directories can be deleted.
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