Troubleshoot: Can't Save Automation Rule in Jira Cloud

Summary

You can't publish the automation rule. When you try, it stays in draft mode, and changes aren't applied.

Cause

• The automation rule covers multiple projects.

  • You might not have access to all projects.

  • Some projects might be archived or deleted.

Solution

• Open the automation rule details by navigating to Settings ⚙ > System

• Select Global Automation.

• Check if all the projects on the list under Scope are active.

• Check for any deleted or archived projects under Projects.

• Remove them to successfully publish your rule.

• Click on Update, and the automation rule will be published successfully.