Unable to enable Zephyr Squad app v6.1.0 or higher in Jira
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
Zephyr Squad - Test Management for Jira app version 6.1.0 or higher fails to enable when an older version of Jira Cloud Migration Assistant App is enabled
The Jira application log (atlassian-jira.log) shows the following error:
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Unable to start the plugin container for plugin 'com.thed.zephyr.je'
org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'zfjMigrationComponent' defined in URL [bundle://249.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'zfjCloudMigrationAccessor' defined in URL [bundle://249.0:0/META-INF/spring/atlassian-plugins-components.xml]: Initialization of bean failed; nested exception is java.lang.RuntimeException: Failed to initialise CloudMigrationAccessorDiagnosis
Environment
Jira Server or Datacenter
Zephyr Squad version 6.1.0 or higher
Jira Cloud Migration Assistant App is installed and enabled and is below version 1.5.4 (it is bundled within new versions of Jira)
Diagnostic Steps
Your environment matches above
You see the above mentioned log line in the atlassian-jira.log file (located in Jira Home/log directory) when attempting to start Zephyr Squad
Cause
Zephyr Squad relies on a module of the Jira Cloud Migration Assistant (JCMA) App which is not available in older versions of the JCMA App
Solution
Resolution
Visit Jira Admin → Manage Apps
Change the drop down from "User-installed" to "All Apps"
Find Jira Cloud Migration Assistant App
Upgrade it to version 1.5.4 or higher, or, alternatively, disable it.
Once JCMA is upgraded or disabled, try to enable Zephyr Squad
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