Unable to edit filter subscription with jira-administrator group only
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When the user tried to edit Subscriptions , they will get logged out with this error :
The following appears in the XXXXXXXXXXX.log
1
2
2016-06-30 03:50:38,668 http-bio-8450-exec-1 test 230x156x1 1nri2j1 172.18.69.91 /login.jsp The user 'test' has PASSED authentication.
2016-06-30 03:50:39,067 http-bio-8450-exec-1 anonymous 230x157x1 1nri2j1 172.18.69.91 /secure/ViewSubscriptions.jspa The user 'test' is NOT AUTHORIZED to perform this requestCause
The affected user needs to be assosciated with the JIRA Users global permission in order to edit their subscriptions
Resolution
Go to Users page
Locate the affected username
Click on Groups under Operations
Add the jira-users group
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