Unable to connect to Jira from Google Sheets add on
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
The Jira cloud for sheets side panel keeps loading forever
Cause
This usually happens when there is a change in the permissions from your google account
Solution
Open an incognito window on your browser
Visit the below link
Under connected apps> remove "Jira could for spreadsheets"
Open google sheets > Extenstions> "Jira cloud for sheets"
Connect your account now
Updated on April 7, 2025
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