The 'Publish Draft Workflow' pop-up does not close after clicking Publish or cancel

Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Problem

Clicking the Publish button on the 'Publish Draft Workflow' pop-up should auto-close the pop-up and the changes on the workflow will be applied. However, the pop-up doesn't auto-close and user has to refresh the page to find the draft workflow which has been published successfully.

Clicking on cancel do not close the pop-up either.

Diagnosis

  • Only happening to certain users/machines

  • Only happening to one browser

Cause

Browser cache is corrupted

Solution

Resolution

Clear browser cache

Updated on April 8, 2025

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