The Plugin 'Gadget Dashboard' is not available

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Viewing the dashboard fails with this message The Plugin 'Gadget Dashboard' is not available. The following can be found in the atlassian-jira.log:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 ... 2010-10-01 17:45:18,027 http-8080-Processor19 ERROR abc 63917x369x1 n32ntl http://localhost:8080/browse/ATL-950 [webwork.util.ValueStack\] query="/issueTabPanels" {[id="null" type="5" values=""\]} {[id="issueTabPanels" type="8" values=""\]} java.lang.reflect.InvocationTargetException     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ... at org.apache.jsp.includes.panels.issue.actions_jsp._jspService(actions_jsp.java:93) ... 2010-10-01 18:13:47,445 http-8080-Processor15 ERROR abc 65627x561x1 1bs13dg http://localhost:8080/secure/ViewProfile.jspa [webwork.util.ValueStack\] query="/selectedTab" {[id="null" type="5" values=""\]} {[id="selectedTab" type="8" values=""\]} java.lang.reflect.InvocationTargetException ... Caused by: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Cannot autowire object because the Spring context is unavailable.  Ensure your OSGi bundle contains the 'Spring-Context' header.     at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152) ...

Cause

The web application server's work directory (e.g. Tomcat's work directory) contains outdated files or may have been corrupted.

Resolution

  1. Delete the contents of the <JIRA_INSTALLATION_DIRECTORY|CATALINA_BASE>/work folder.

  2. Verify the user running the JIRA application process has Read/Write permission to the <JIRA_HOME|CATALINA_BASE>/work directory.

  3. Restart the JIRA application container to rebuild the files.

Updated on April 8, 2025

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