The "Add Workflow" button is unresponsive and does not trigger any action when clicked.

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

The "Add Workflow" button under Project SettingsWorkflows is unresponsive when trying to add a new workflow to a workflow scheme that is associated with the project. This prevents the addition or modification of workflows within the scheme for that project.

Environment

Cloud

Diagnosis

NA

Cause

When a workflow scheme is shared across multiple projects, attempting to add or modify workflows through the Project SettingsWorkflows page results in the "Add Workflow" button becoming unresponsive. This occurs because workflow schemes that are used by more than one project cannot be modified directly within the individual project settings.

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Solution

To modify a workflow scheme that is shared across multiple projects, you need to make changes through the Global Workflow Scheme page. Click on the pointer "To edit this scheme, use the global workflow schemes page".

This is because workflow schemes that are associated with more than one project cannot be edited directly within the project settings. By accessing the Global Workflow Scheme page, you can make changes to the scheme itself, which will then apply to all projects that use it. This allows you to add or modify workflows and manage the scheme at a global level, ensuring consistent updates across all linked projects.

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Updated on April 11, 2025

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