Sub-task View Disappeared in Parent Issue
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The sub-task view is not visible from the parent issue.
Cause
There are two causes:
The <JIRA_install>/atlassian-jira/secure/views/issue/viewissue.jsp file is commented out:
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<br>
<%-- <jsp:include page="/includes/panels/issue/view_subtaskissues.jsp" /> --%>
<%@ include file="/includes/panels/issue_descriptiontable.jsp" %>
...
OR,
The installation of a third-party plugin called Minyaa is installed. It sets the viewissue.jsp to something like:
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<br>
<%-- Begin MODIFICATION by Minyaa Core --%><webwork:if test="hasPermissionToSeeSubTask() == true"><jsp:include page="/includes/panels/issue/view_subtaskissues.jsp" /></webwork:if><%-- End MODIFICATION by Minyaa Core --%>
<%@ include file="/includes/panels/issue_descriptiontable.jsp" %>
...
Resolution
Remove the commented line in <jsp:include page="/includes/panels/issue/view_subtaskissues.jsp" /> and restart JIRA so that the sub-task will appear again.
As for the problem caused by Minyaa plugin, there are two solutions:
delete the Webwork IF tag and then restart JIRA.
OR
From
Administration >> Plugins >> Settings, click on Edit Settingsto modify the following:Is the Custom Permission to Browse Sub-Task is evaluated ?
Switching this to No will make this problem go away even without removing the Webwork IF tag.
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