Startup check: Jira database driver missing
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Jira needs a database driver to connect to your database. By default, these database drivers are included when possible with the Jira installation process. However, due to licensing constraints, some JDBC drivers can't be bundled with the Atlassian installer packages (such as all MySQL and Oracle). The driver is in a file with the '.jar' suffix. The file needs to be copied to the <Jira installation directory>/lib/ directory. Then you need to restart Jira.
The driver file will be different depending on the type of your database and sometimes on the version of the database software you are running. The supported driver version can also change between version releases of Jira. Please consult the corresponding Jira Supported platforms documentation for your version of Jira to find the corresponding supported JDBC driver version.
Database | Driver |
|---|---|
Oracle | For all Oracle versions, use the JDBC 19.3 ojdbc8 driver listed here. This is the driver we’re using to test Jira with Oracle. |
MySQL | Download the driver from the MySQL Connector/J download page. |
PostgreSQL | Download the driver from the PostgreSQL JDBC Driver download page. |
Microsoft SQL Server | You can download the latest JDBC driver for your version of Microsoft SQL Server |
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