Sprint field cannot be edited by certain users in Jira
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Some users are not able to assign issues to sprint in the Edit Issue screen. The Jira Software Sprint field drop-down is disabled or not editable.
Additionally, when hovering over the Sprint field in the View Issue screen, there is no pencil icon allowing edits to this field.
Solution
Environment
Jira Software Server/Data Center on any version from 8.0.0.
Jira Cloud
Grant the Edit Issues and Schedule Issues permissions
Two permissions are necessary to assign issues to sprints:
Edit issues
Schedule issues
The affected users are missing one or both of these, which can be verified by using the Permission Helper.
To grant the impacted users bothpermissions from the Project Permissions page:
Log in as a Jira Administrator
Navigate to the affected project
Select Project settings
Select Permissions
At the Permission Scheme page, Select Actions -> Edit Permission
Locate the 2 permissions Edit Issues andSchedule Issues and take note of the listed users, groups, and project roles
Ensure affected users are included in the appropriate group already associated to these permissions by checking the groups page
If the user is not, select Add and associate the user directly to those permissions
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