SpringSource is not supported for running JIRA

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

The following appears in the atlassian-jira.log:

1 2 3 4 5 6 7 8 9 10 11 12 13 **************** JIRA starting... **************** 2012-12-09 18:01:22,123 main INFO [atlassian.jira.startup.JiraStartupLogger] ___ Environment _____________________________ JIRA Build : 5.1.4#783-sha1:a7d8d2c5c246cbbb4ffca1b8350df93f9d8a2b57 Build Date : Tue Aug 28 00:00:00 CDT 2012 JIRA Installation Type : EAR/WAR Application Server : SpringSource tc Runtime 2.5.1.RELEASE/6.0.32.C.RELEASE - Servlet API 2.5 Java Version : 1.6.0_31 - Sun Microsystems Inc. (...)

Spring Source is a not supported Application Server for any Atlassian application. JIRA has been tested only with Apache Tomcat, so misbehaviours may occur when running JIRA with SpringSource and we're not be aware about it.

Resolution

  • Deploy JIRA on a Tomcat web server according to your JIRA version. Please check our supported platforms here.

    ℹ️ We also suggest you to use the embedded Tomcat instead of using your own Tomcat server. It's provided on both Linux and Windows installers.

Updated on April 8, 2025

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