Set "All" as the Default Issue Tab in Jira Instead of "Comments"
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
This article explains how to change the default tab panel in Jira issues from "Comments" to "All." The guide is intended for Jira Data Center users, though the steps may also apply to Server versions. By updating the configuration, administrators can ensure that users see the "All" activity tab—showing comments, work logs, and history—by default when viewing issues, rather than just the "Comments" tab.
Solution
Deploying Velocity Templates without a Restart
In a development instance, you can play with picking up velocity file changes without a restart.
From <jira-install>/atlassian-jira/WEB-INF/classes/velocity.properties:
Change class.resource.loader.cache from true to false
Uncomment (remove the # sign) from
#velocimacro.library.autoreload=trueto
velocimacro.library.autoreload=true
Keep in mind that the next time you upgrade JIRA – or need a new installation for any reason – you will have to manually copy any changes you have made to the JSPs or tempates into the new installation of JIRA. If the JSPs or templates have changed in the newer version, you will have to port your customization into them.
How to change the default tab panel from Comments to All
The simple procedure on this page describes how to change the default view of issues from 'Comments' to 'All'. To do this, change the configuration file which controls the display of the tabs:
Edit the file
jira-install\WEB-INF\classes\system-issuetabpanels-plugin.xml.Each tab is controled by a
<issue-tabpanel>tag. To change the default selection, the<default>true</default>needs to be placed in the required<issue-tabpanel>tag.
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