Search in All Projects page doesn't do anything

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Problem

When you navigate to the All Projects page and attempt to search the list of projects, nothing happens.

Environment

Jira Data Center on any version

Diagnosis

Check the JavaScript console of your browser. If you see an error similar to item.lead = null then this is the same issue.

Cause

One of your projects has an invalid Project Lead assigned to it. This may be because a user was improperly set at one point, or a user was removed from the system.

Solution

Resolution

Run this query:

1 2 3 4 5 select p.pkey from project p join app_user au on (p.lead = au.user_key) left join cwd_user cu on (au.lower_user_name = cu.lower_user_name) where cu.id is null;

Any project which is affected must have their project lead reset. Just go into the Administration portion of the given project, then go to Roles, and update the value from there.

Updated on April 2, 2025

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