RuntimeException Error scheduling service caused by Multiple services with name

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

After JIRA startup, the following appears in the atlassian-jira.log:

2013-08-16 02:54:35,486 localhost-startStop-1 ERROR [sal.core.lifecycle.DefaultLifecycleManager] Unable to start component: $Proxy555 java.lang.RuntimeException: Error scheduling service at com.atlassian.sal.jira.scheduling.JiraPluginScheduler.scheduleJob(JiraPluginScheduler.java:106) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) ... Caused by: java.lang.IllegalArgumentException: Multiple services with name 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job' exist. at com.atlassian.jira.service.OfBizServiceConfigStore.getServiceConfigForName(OfBizServiceConfigStore.java:134) at com.atlassian.jira.service.DefaultServiceManager.getServiceWithName(DefaultServiceManager.java:162) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ... Caused by: java.lang.IllegalArgumentException: Multiple services with name 'com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor' exist. at com.atlassian.jira.service.OfBizServiceConfigStore.getServiceConfigForName(OfBizServiceConfigStore.java:134) at com.atlassian.jira.service.DefaultServiceManager.getServiceWithName(DefaultServiceManager.java:162) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

Cause

There are duplicated Services that are present in your JIRA instance. In this example:

  1. com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job

  2. com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor

Resolution

Perform the following steps below:

    • Navigate to Administration >> System >> Services

    • Remove all services with name com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job and com.atlassian.streams.internal.ActivityProviderConnectionMonitorImpl:activityProviderMonitor

      OR

      If there are duplicates, remove one (or more) and ensure that there is at least one

    • Restart JIRA again

Updated on May 22, 2025

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