Rich Text Editor administration screen shows conflict with Wiki Renderer Macros Plugin
Platform Notice: Cloud and Data Center - This article applies equally to both cloud and data center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Under Jira Administration -> System -> Rich Text Editor it shows "Warning: conflicting plugins detected" and lists "Wiki Renderer Macros Plugin" after either:
Upgrading from pre 7.2 to a 7.2+
Enabling the html module of the Wiki Renderer Macros Plugin on 7.2+
ℹ️ You can continue to use the html macro, but it will not render on the the Visual tab provided by the Rich Text Editor like other macros until posted:
Cause
The Rich Text Editor does not support the html macro from the Wiki Renderer Macros Plugin. If the html module is enabled a warning will be displayed.
Resolution
To remove the warning message, you must disable the html module in the Wiki Renderer Macros Plugin using the following steps:
Note
Disabling the html macro will prevent Jira from rendering the html macro for any text fields on all issues and comments, even ones that were created before the macro was disabled. If you make use of the html macro or have in the past, it is best to leave it enabled as users may unexpectedly see issues with the rendering of existing issues/comments.
Navigate to Jira Administration -> Manage apps -> Manage apps.
From the drop down list select "System" and search for "Wiki":
Click on Wiki Renderer Macros Plugin to show details.
Click on the "+ 8 of 8 modules enabled" to expand the list of modules.
Find the html module in the list, it should be at the end.
Hover over the html item in the list with your mouse, a disable button should appear:
Click the disable button for the html module.
The html module should now show to be disabled:
Confirm that the warning message no longer appears:
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