How to Find Your Atlassian Cloud Site's Cloud ID

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

Cloud ID is a unique identifier for Atlassian Cloud instances, useful for app development and management.

Atlassian Cloud IDs are different than Organization IDs, which refer to a grouping of Cloud sites and/or products.

To find your Organization ID, please refer to our documentation: Retrieve my Atlassian Cloud Organization's ID

Solution

Find Cloud ID from admin.atlassian.com

  1. Navigate to admin.atlassian.com.

    1. If you're a member of more than one, select your Organization.

  2. Select Products from the main navigation.

  3. Select the appropriate site as listed under the Sites and products sub-header in the navigation menu.

  4. The Cloud ID is listed after /s/ in your address bar, for example:

1 https://admin.atlassian.com/s/<your_cloud_id>/access-requests

Find Cloud ID via the tenant_info endpoint

As an authorized user on the site, you can request a unique API endpoint for this information directly from your web browser.

Replace my-site-name with your actual site name in the link:

1 https://<my-site-name>.atlassian.net/_edge/tenant_info

This will return a single line similar to the following:

1 {"cloudId":"<your_cloud_id>"}

Request Cloud ID from Atlassian Support

Atlassian support engineers have quick access to your product's Cloud ID via internal support tooling.

If you need to confirm the Cloud ID for a site or a list of sites, please contact us at support.atlassian.com.

Updated on May 2, 2025

Still need help?

The Atlassian Community is here for you.