How to Find Your Atlassian Cloud Site's Cloud ID
Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.
Summary
Cloud ID is a unique identifier for Atlassian Cloud instances, useful for app development and management.
Atlassian Cloud IDs are different than Organization IDs, which refer to a grouping of Cloud sites and/or products.
To find your Organization ID, please refer to our documentation: Retrieve my Atlassian Cloud Organization's ID
Solution
Find Cloud ID via the tenant_info endpoint
You can request a unique API endpoint for this information directly from your web browser.
Replace my-site-name with your actual site name in the link:
https://<my-site-name>.atlassian.net/_edge/tenant_infoThis will return a single line similar to the following:
{"cloudId":"<your_cloud_id>"}Find Cloud ID from admin.atlassian.com
To find which user management experience you have, refer to What is an Atlassian organization?
Centralized User Management:
Navigate to admin.atlassian.com and select your organization.
Click on Apps > Sites and select your site
On your address bar, look for the ID right after the /s/. For example:
https://admin.atlassian.com/s/<Cloud ID>/<option>For organizations with multiple sites, you can click on View All Sites > Manage.
Original User Management
Navigate to admin.atlassian.com and select your organization.
Click on Apps from the main navigation.
Click on Apps > Sites and select your site
On your address bar, look for the ID right after the /s/. For example:
https://admin.atlassian.com/s/<Cloud ID>/usersFor organizations with multiple sites, you can click on View All Sites > Manage.
Request Cloud ID from Atlassian Support
Atlassian support engineers have quick access to your product's Cloud ID via internal support tooling.
If you need to confirm the Cloud ID for a site or a list of sites, please contact us at support.atlassian.com.
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