Retrieve Closed or Resolved Work Item Details via Assets API in JSM Cloud
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
Using the Assets API, work item details linked to the Asset object can be retrieved. However, the API returns only OPEN work items.
Solution
Get all connected work items
Use Get objectconnectedtickets {objectId} tickets to get the list of connected work items to the Asset Object.
To get the list, which will also include the resolved work items, add the flag "?hideResolved=false".
Example API call:
{{'https://api.atlassian.com/jsm/assets/workspace/{workspaceId}/v1/objectconnectedtickets/\{objectId}/tickets?hideResolved=false }}Updated on June 3, 2025
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