REST API Endpoints that are not Rate Limited

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Jira provide the ability to rate limit REST endpoints, but are a specific set that are whitelisted. These endpoints will not be rate limited as they may be important for the product to function.

Solution

Whitelisted REST Endpoints:

/**/rest/gadgets/1.0/g/**

/**/webResources/1.0/resources

/**/rest/auth/1/session

/**/rest/jpo/1.0/authentication/**

/**/rest/healthCheck/1.0/checkDetails.json

/**/rest/remote-link-aggregation/1/aggregation

/**/rest/capabilities

/**/rest/capabilities/navigation

/**/rest/remote-event-consumer/1/capabilities

/**/rest/applinks/**

/**/rest/applinks-oauth/**

/**/rest/**/remotelink

/**/rest/mywork-client/*/registration

/**/rest/collectors/1.0/configuration/**

/**/rest/analytics/**

/**/rest/api/*/serverInfo

/**/rest/jello/**

/**/rest/servicedesk/1/customer/pages/portal/**

/**/rest/servicedesk/1/customer/feedback/portal/**

/**/rest/servicedesk/1/customer/pages/**

/**/rest/servicedesk/1/customer/subscription/unsubscribe/portal/**

Updated on April 8, 2025

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