Resolve 'Unable to test the connection' during Jira Setup
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Problem
Jira fails to test the database connection as part of the Jira setup, resulting in the error: Unable to test the connection
Cause
The permissions of the files and/or directories under '<jira-install-dir>/jre/lib/security/policy/' are incorrect.
Resolution
To correct the permissions, you can perform the following action:
1
chmod -R a+rx <jira-install-dir>/jre/lib/security/policy/Was this helpful?