Required Field Exception Is Not Displayed When Integrating JIRA with IIS

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

When creating or editing an issue, the exception "The Field is Required" is not being displayed.

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Cause

When submitting an empty required field, the action will resulted in a 400 Bad Request exception.

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Resolution

  1. Open the web.config that's in the folder you setup in IIS for JIRA.

  2. Add the following lines within the file

    1 2 3 <system.webServer> <httpErrors errorMode="Detailed" /> </system.webServer>
Updated on April 8, 2025

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