Removed app is still showing in Jira Datacenter logs
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
After removing an app, its log still shows in Jira logs. For example, after removing the Subversion app, atlassian-jira.log is still showing its error logs:
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2024-08-11 22:00:00,030+0800 Caesium-1-4 ERROR anonymous Subversion Index Update Service [c.a.jira.service.ServiceRunner] An error occurred while trying t an UnloadableJiraServiceContainer
2024-08-11 22:00:00,031+0800 Caesium-1-4 ERROR anonymous Subversion Index Update Service [c.a.jira.service.ServiceRunner] An error occurred while trying tServiceContainer
2024-08-11 23:00:00,043+0800 Caesium-1-3 ERROR anonymous Subversion Index Update Service [c.a.jira.service.ServiceRunner] An error occurred while trying t an UnloadableJiraServiceContainer
2024-08-11 23:00:00,043+0800 Caesium-1-3 ERROR anonymous Subversion Index Update Service [c.a.jira.service.ServiceRunner] An error occurred while trying tServiceContainer
2024-08-12 01:00:00,058+0800 Caesium-1-1 ERROR anonymous Subversion Index Update Service [c.a.jira.service.ServiceRunner] An error occurred while trying t an UnloadableJiraServiceContainer
2024-08-12 01:00:00,058+0800 Caesium-1-1 ERROR anonymous Subversion Index Update Service [c.a.jira.service.ServiceRunner] An error occurred while trying tServiceContainer
2024-08-12 06:00:00,058+0800 Caesium-1-2 ERROR anonymous Subversion Index Update Service [c.a.jira.service.ServiceRunner] An error occurred while trying t an UnloadableJiraServiceContainer
2024-08-12 06:00:00,058+0800 Caesium-1-2 ERROR anonymous Subversion Index Update Service [c.a.jira.service.ServiceRunner] An error occurred while trying tServiceContainerEnvironment
Jira Data Center 9
Cause
The Subversion Index Update Service is still running even though the Subversion app has been removed. This can be verified in 'System' > 'Advanced' > 'Services':
Solution
Remove the remaining service from 'System' > 'Advanced' > 'Services'
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