Registering failure for stream provider Bitbucket Connector due to cancellation

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

Bitbucket keep spamming the following errors in the atlassian-jira.log

1 2015-08-05 12:51:00,239 http-bio-8088-exec-9 WARN spiderman xxx xxx xxxxx/plugins/servlet/streams [atlassian.streams.internal.StreamsCompletionService] Registering failure for stream provider Bitbucket Connector due to cancellation (timeout)

Cause

The problem could be triggered from the activity streams but there is no Bitbucket/Github repository configured in JIRA.

Workaround

Disable the JIRA DVCS Connector Plugin (via Manage Add-ons > Choose System (from the drop down box) > look for the plugin name)

⚠️ If there is an existing GitHub/Bitbucket are still in use in JIRA, this workaround is not applicable for you. We recommend to raise a support ticket to us. Only use this workaround if you no longer using the BitBucket/Github.

Updated on April 15, 2025

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