'Raised During' Error When Creating a New JIRA Issue
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Symptoms
When creating a JIRA issue, you are presented with a red banner and error message:
1
Raised During: Raised During is required
Cause
The Raised During issue type is directly associated with JIRA Capture, which is an indication that the add-on was previously enabled at some point.
Resolution
If JIRA Capture is no longer being used, Disable the add-on
Updated on April 8, 2025
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