Project Panels Are Blank
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Symptoms
Project Panels appear blank. The following appears in the atlassian-jira.log:
1
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Bundle is uninstalledDiagnosis
Enable plugin safe mode, as in our Disabling and enabling apps documentation. If this corrects the problem, it's a plugin.
Alternatively, replicate the problem and examine the atlassian-jira.log. It may be visible from the log which plugin is causing the error.
ℹ️ Note also[ARCHIVED] Project Panels Show Blank Pages Due to Subversion Plugin.
Cause
A plugin is throwing an error when rendering the panel.
Solution
Resolution
If enabling plugin safe mode corrects the problem, determine which plugin it is through guess and check.
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