Project Lead cannot be altered for a specific project for JIRA 7
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Unable to update the project lead
Clicked the 'Update' button, nothing happened and no any error message.
The loading circle occurs very shortly but it just stay on the same popup page.
Diagnosis
Environment
Upgraded from JIRA 6.x to JIRA 7
Diagnostic Steps
Go to JIRA Administration > Projects > Select Project > Edit Project
Verify the project name character counts
Cause
This is a bug caused by the introduction of the project length name limit < 20 characters
If there is projects which holds project name with >20 characters, when migrated, you wont be able to edit the project lead
Workaround
Rename the project name accordingly to <20 characters
Resolution
Go to Settings (cog icon on top right) > System > Maximum project name size and increase the maximum allowed characters here.
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