Problems Configuring the Perforce Plugin

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

1 2 3 4 5 <log level="VERBOSE" date="10/10/07 8:19:44 AM">From P4:error: Unicode clients require a unicode enabled server.</log> <log level="VERBOSE" date="10/9/07 8:55:38 AM">From P4:exit: 1</log> <log level="ERROR" date="10/9/07 8:55:38 AM">P4 exited with an Error!</log>

Cause

The perforce charset is set to utf8.

Workaround

In the perforce-jira-plugin.properties file, this needs to be commented out:

p4.charset=utf8

Resolution

Perforce integration is now offered through the JIRA Fisheye Plugin.

Updated on April 8, 2025

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