Problem with the URL using JIRA Linker Plugin

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

Using JIRA Linker Plugin, the URL looks something like http://<ip-address>:<port>/rpc/xmlrpc

Cause

Installing the plugin after the trusted apps between JIRA and Confluence saves the link the wrong way.

Resolution

Redo the trust connection between JIRA and Confluence. See Configuring Trusted Applications.

Updated on April 8, 2025

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