Outgoing authentication shows 404 error message via Application Links configuration
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Problem
When Jira integrate with Atlassian applications (such as Bamboo, Bitbucket or Confluence), it's showing 404 error message below via Outgoing Authentication dialog on the Bamboo application:
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Oops, you've found a dead link
Sometimes, you will get the following stack traces in the atlassian-jira.log:
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___ FAILED PLUGIN REPORT _____________________
'com.atlassian.applinks.applinks-basicauth-plugin' - 'Applinks - Plugin - Basic Authentication' failed to load.
Application context initialization for 'com.atlassian.applinks.applinks-basicauth-plugin' has timed out waiting for (|(objectClass=com.atlassian.applinks.spi.auth.AuthenticationConfigurationManager)(objectClass=com.atlassian.applinks.api.ApplicationLinkService)(objectClass=com.atlassian.applinks.core.InternalTypeAccessor))
...
'com.atlassian.applinks.applinks-cors-plugin' - 'Applinks - Plugin - CORS' failed to load.
Application context initialization for 'com.atlassian.applinks.applinks-cors-plugin' has timed out waiting for (|(objectClass=com.atlassian.applinks.spi.auth.AuthenticationConfigurationManager)(objectClass=com.atlassian.applinks.api.ApplicationLinkService)(objectClass=com.atlassian.applinks.core.InternalTypeAccessor))
...
'com.atlassian.applinks.applinks-trustedapps-plugin' - 'Applinks - Plugin - Trusted Apps' failed to load.
Application context initialization for 'com.atlassian.applinks.applinks-trustedapps-plugin' has timed out waiting for (|(objectClass=com.atlassian.applinks.spi.auth.AuthenticationConfigurationManager)(objectClass=com.atlassian.applinks.api.ApplicationLinkService)(objectClass=com.atlassian.applinks.core.InternalTypeAccessor))
...
'com.atlassian.applinks.applinks-oauth-plugin' - 'Applinks - Plugin - OAuth' failed to load.
Application context initialization for 'com.atlassian.applinks.applinks-oauth-plugin' has timed out waiting for (|(objectClass=com.atlassian.applinks.spi.auth.AuthenticationConfigurationManager)(objectClass=com.atlassian.applinks.spi.link.MutatingApplicationLinkService)(objectClass=com.atlassian.applinks.core.InternalTypeAccessor)(objectClass=com.atlassian.applinks.spi.manifest.ManifestRetriever))
...
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2016-03-13 08:32:35,089 xxx Timer ERROR [o.e.g.b.e.i.dependencies.startup.DependencyWaiterApplicationContextExecutor] Unable to create application context for [com.atlassian.applinks.applinks-basicauth-plugin], unsatisfied dependencies: Dependency on [(objectClass=com.atlassian.applinks.spi.auth.AuthenticationConfigurationManager)] (from bean [&authenticationConfigurationManager]), Dependency on [(objectClass=com.atlassian.applinks.core.InternalTypeAccessor)] (from bean [&typeAccessor]), Dependency on [(objectClass=com.atlassian.applinks.api.ApplicationLinkService)] (from bean [&applicationLinkService])
org.springframework.context.ApplicationContextException: Application context initialization for 'com.atlassian.applinks.applinks-basicauth-plugin' has timed out waiting for (|(objectClass=com.atlassian.applinks.spi.auth.AuthenticationConfigurationManager)(objectClass=com.atlassian.applinks.api.ApplicationLinkService)(objectClass=com.atlassian.applinks.core.InternalTypeAccessor))
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.timeout(DependencyWaiterApplicationContextExecutor.java:489)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.access$000(DependencyWaiterApplicationContextExecutor.java:54)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$WatchDogTask.run(DependencyWaiterApplicationContextExecutor.java:109)
at java.util.TimerThread.mainLoop(Timer.java:555)
at java.util.TimerThread.run(Timer.java:505)1
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2016-04-19 15:54:02,002 ajp-nio-8009-exec-29 ERROR xxx xx xx xxxx /plugins/servlet/applinks/listApplicationLinks [o.a.c.c.C.[Catalina].[localhost].[/]] Unhandled exception occurred whilst decorating page
java.lang.NullPointerException: Plugin container accessor is null. Plugin: com.atlassian.applinks.applinks-cors-plugin. Module name: com.atlassian.applinks.cors.auth.CorsAuthenticationProviderPluginModule.
at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:250)Diagnosis
Environment
Affected Jira 7.1.0 and 7.1.1
Diagnostic Steps
Scan JIRA logs (via
$JIRA_HOME/log) and ensure the errors above is not showing up.Scan
application.xml(via Jira Support Zip/application-properties) and check if you find this:1 2 3 4 5 6 7 8 9 10 11<plugin> <key>com.atlassian.applinks.applinks-oauth-plugin</key> <name>Applinks - Plugin - OAuth</name> <version>5.0.6</version> <vendor>Atlassian</vendor> <status>DISABLED</status> <vendor-url>http://www.atlassian.com/</vendor-url> <framework-version>2</framework-version> <user-installed>false</user-installed> <bundled>Bundled</bundled> </plugin>
Cause
Some JIRA application links core plugins was not started or enabled successfully such as:
Applinks - Plugin - Basic Authentication
Applinks - Plugin - CORS
Applinks - Plugin - Trusted Apps
Applinks - Plugin - OAuth
Solution
Resolution
Increase plugin timeout during JIRA startup for the plugins to enabled.
If increasing plugin time does not help the case, you may enable the following plugins through UI via Manage Add-ons > choose System (dropdownlist)
Applinks - Plugin - Basic Authentication
Applinks - Plugin - CORS
Applinks - Plugin - Trusted Apps
Applinks - Plugin - OAuth
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