Fix Missing Original and Remaining Estimate Fields in Jira Issue View
Platform Notice: Cloud Only - This article only applies to Atlassian apps on the cloud platform.
Summary
If users are having trouble with the standard fields Original Estimate and Remaining Estimate not showing up in the workitemview view even after adding them to the field layouts, this document will explain their functionality in detail and provide a solution.
Environment
Jira Cloud.
Time Tracking in Jira Cloud
In Jira Cloud, the Original Estimate and Remaining Estimate fields are linked to the 'Time Tracking' field. Ensure the Time Tracking field is visible to access these estimates.
The Original Estimate: Add Time Tracking to the screen to show this field
The Remaining Estimate: This will be displayed when you hover your cursor over the Time Tracking field.
In the Work item Layout Configuration section, you can find all Jira core fields, including Remaining Estimate and other fields used internally by Jira.
Remember, selecting core fields doesn't guarantee they'll appear on the Work item view screen.
Solution
Time tracking is always enabled in Jira Cloud spaces. How you make its fields available depends on whether your space is company-managed or team-managed.
Company-managed spaces Make the Time tracking field available for the relevant work type and add it to the screens used to create or edit those work items.
The field-configuration steps below apply to company-managed spaces on sites that still use field configurations.
Note: Field schemes are progressively replacing field configurations and field configuration schemes. If your site uses Field schemes, the field-configuration steps below do not apply to that experience.
To enter an Original Estimate when creating or editing a work item, follow these steps:
Navigate to the Field Configuration for the respective work item type
Find the Time Tracking field in the list of fields
Select Show from the Actions menu
Check that all relevant screens are listed
Add the field to any screens missing as outlined in Configure work item screens
Team-managed spaces Configure the fields for the relevant work type:
Next to your space’s name, select More actions (•••).
Select Space settings.
Select Work types.
Select the work type you want to update.
Add Time tracking to its field layout.
If Original estimate is missing, add that field to the work type as well.
Team-managed spaces do not use the company-managed field-configuration and screen-scheme procedure below.
For more information, see Configure time tracking | Atlassian Support, Customize work item fields in team-managed spaces | Jira Cloud | Atlassian Support, and Enable estimation | Jira Cloud | Atlassian Support.
Was this helpful?