Fix Missing Original and Remaining Estimate Fields in Jira Issue View
Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.
Summary
If users are having trouble with the standard fields Original Estimate and Remaining Estimate not showing up in the issue view even after adding them to the field layouts, this document will explain their functionality in detail and provide a solution.
Environment
Jira Cloud.
Time Tracking in Jira Cloud
In Jira Cloud, the Original Estimate and Remaining Estimate fields are linked to the 'Time Tracking' field. Ensure the Time Tracking field is visible to access these estimates.
The Original Estimate: Add Time Tracking to the screen to show this field
The Remaining Estimate: This will be displayed when you hover your cursor over the Time Tracking field.
In the Issue Layout Configuration section, you can find all Jira core fields, including Remaining Estimate and other fields used internally by Jira.
Remember, selecting core fields doesn't guarantee they'll appear on the issue view screen.
Solution
To enter an Original Estimate when creating or editing a work item, follow these steps:
Navigate to the Field Configuration for the respective work item type
Find the Time Tracking field in the list of fields
Select Show from the Actions menu
Check that all relevant screens are listed
Add the field to any screens missing as outlined in Configure work item screens
For more information on Time Tracking configuration in Jira Cloud check out Configure time tracking
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