Oracle Database java.io.IOException: Disc quota exceeded
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
JIRA throws a lot of fail-to-process messages for the incoming mail handler. The following appears in the atlassian-jira.log:
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log4j:ERROR Failed to flush writer,
java.io.IOException: Disc quota exceeded
2014-05-27 20:22:28,195 localhost-startStop-1 INFO [core.entity.jdbc.DatabaseUtil] Database Product Name is Oracle
2014-05-27 20:23:10,125 localhost-startStop-1 INFO [atlassian.jira.startup.DatabaseLauncher] Database transactions enabled: true
2014-05-27 20:23:10,136 localhost-startStop-1 INFO [atlassian.jira.startup.DatabaseLauncher] Using JIRA's default for database transaction isolation level: 2
2014-05-27 20:23:10,199 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger]
Cause
The allocated space for Oracle database has hit its limit, or no more disk space available for the allocated JIRA directory.
Workaround
Based on this article, Oracle - Disc quota exceeded, it seems that you can try to delete files to bring disk usage under the limit, or
Server Administrator can use the edquota(1M) command to increase the user's disk limit
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