Only private option available while sharing viewer permission for Dashboards and Filters

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

While sharing viewing permission for Dashboards or Filters, except private option, other options - project, group,my organization, and user are not available.

How it should be:

(Auto-migrated image: description temporarily unavailable)

How it is shown:

(Auto-migrated image: description temporarily unavailable)

Environment

Jira Cloud

Cause

The user who is initiating the share operation doesn't have the correct permissions

Solution

The user should be added under Share dashboard and filter permission under Settings -> System -> Global Permissions -> Share dashboard and filter permission post which other options will be available under dropdown.

Updated on April 8, 2025

Still need help?

The Atlassian Community is here for you.