NullPointerException when using OBSS iPhone Client for JIRA
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
The client is not able to successfully create issues.
As a result the following appears in the atlassian-jira.log:
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2014-05-02 16:56:41,772 http-bio-8080-exec-2 ERROR admin 1016x7994x1 pdte0z 10.66.12.84 /secure/CreateIssueDetails.jspa [atlassian.event.internal.AsynchronousAbleEventDispatcher] There was an exception thrown trying to dispatch event 'com.atlassian.jira.event.issue.IssueEvent@ac44ad6[issue=TEST-1,comment=<null>,worklog=<null>,changelog=<null>,eventTypeId=1,sendMail=true,params={eventsource=workflow, baseurl=http://localhost:8080},subtasksUpdated=false]' from the invoker 'SingleParameterMethodListenerInvoker{method=public void com.obss.plugin.JiraClientEventListenerImpl.onIssueEvent(com.atlassian.jira.event.issue.IssueEvent), listener=com.obss.plugin.JiraClientEventListenerImpl@1de10404}'.
java.lang.RuntimeException: java.lang.NullPointerException
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:50)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:66)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:32)
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:60)
at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:160)
at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:79)
at com.atlassian.jira.event.issue.DefaultIssueEventManager.publishEvent(DefaultIssueEventManager.java:124)
at com.atlassian.jira.event.issue.DefaultIssueEventManager.dispatchEvent(DefaultIssueEventManager.java:86)
at com.atlassian.jira.workflow.function.event.FireIssueEventFunction.execute(FireIssueEventFunction.java:62)
Caused by: java.lang.NullPointerException
at com.obss.plugin.JiraClientEventListenerImpl.onIssueEvent(JiraClientEventListenerImpl.java:81)
at sun.reflect.GeneratedMethodAccessor1120.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)Cause
The com.obss.plugin.JiraClientEventListenerImpl.onIssueEvent class originated from the iPhone Client for JIRA.
Resolution
Disable the add-on and contact OBSS via their issue tracker concerning this error - https://dev.obss.com.tr/JIRA
ℹ️ The author of the add-on has been notified of this problem and a fix will be released soon (as of 21 May 2014)
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